STAFF TRAINING & MANAGEMENT
Staff Training:
- Health, Safety & Welfare
- Hospitality Skills
- Product Knowledge
- Time Management
- Upselling
- Customer Relations
- Responsible Trading
- Event Management
Human Resource Management:
- Hiring & Retention
- Job Specification, Responsibility & Delegation
- Staff Motivation, team building and leadership
- Bad Practice reporting
Health & Safety Management, Training and Risk Assessment and Auditing
Operations & Planning
Customer Relations
