TESTIMONIALS

“Melissa got to grips with our business and our 50 employees immediately and quickly identified areas of concern with our internal practices. By working closely with us she implemented new processes, templates and procedures throughout which improved workflows and added value. She increased our GP margins by 4% and made savings of 30% on utilities. Because of her extensive knowledge in all areas, we look forward to re-engage with Melissa on Risk Assessments, Safety Statement and to make further positive changes once Covid 19 has passed.”

“We were setting up a brand new restaurant. Melissa came on board with invaluable professional advice on processes and structures to start with a lean business. She connected us with a variety of her contacts for goods and utilities. Her work on Risk Assessment, Health & Safety Statement and Staff Handbook was very thorough and informative. When Covid 19 hit she mentored us on steps to take to ensure less loss whilst waiting to open. We will continue to work with Melissa.”

“As the new General Manager I was having some difficulties in understanding the internal workings completely. Melissa couldn’t have been more helpful. Her advice was immediate and gave me excellent insights into processes such as stock, margins, suppliers and facilities. We have implemented all of her suggestions and hope to work with her again”